What We Do

The mission of pluto micro is to enable micro businesses as they are the engine of our economy. Enabling is listening to their challenges, educating on their possibilities, and executing flawlessly so each business can focus on their mission.

THE PLUTO PROCESS

(How we do I.T.)

  • We listen to the distinct needs of our customers resulting in more transparency, more accountability and leading to longer-term relationships with proactive support.

  • We educate customers about IT support in an authentic and human manner, that is consistent with your technology needs.

  • We execute by solving first your immediate issues, then building out a longer term strategy with you by enabling you to get the most out of your technology in an affordable way.

Our Values

For our customers, partners, and within our own team we strive to:

  • Enable Others - help individuals achieve their potential

  • Optimize Capacity - take the resources that we have and make the most of them

  • Communicate with Integrity - timely, honest, transparent phone calls, email, and ticket response

  • Choose Happiness - embrace what is positive, shun the negative, and believe in abundance

  • SMaC - we embrace Specific, Methodical, and Consistent as described by Jim Collins in his book Great by Choice

“Our name comes from the planet Pluto, which is so small and far away that it is often overlooked and marginalized, though there is no doubt in its significance.”