Pricing Plans
All Pluto support and services begin with a monthly plan. Support requests via our ticketing system, email, or calls to our service desk are NOT INCLUDED in the monthly cost below and are billed at tiered hourly rates, EXCEPT when you choose Pluto Ultimate. Please review the feature list below carefully and sign up for the plan that best suits your needs.
Hover or touch service features for |
Pluto Basic $11 Per PC or Mac |
Pluto Protect $28 Per Person |
Pluto Network $55 Per Person |
Pluto Ultimate $110 Per Person |
| Cost of Extra Devices Per person plans all include one device per user in the price, additional laptops and workstations are billed per device. | $11 | $17 | $17 | $17 |
| Helpdesk Remote Control Business hours access to Pluto Helpdesk charged at the tiered rates below, additional charges may apply for afterhours service. | ||||
| Anti-Virus All subscriptions include Sentinel One. | ||||
| Web Filter Customized web filter, managed by Pluto Micro, filters out malicious and other unwanted website. | ||||
| Computer Software Updates Basic updates include addition of computers to automated software updates, while Advanced includes proactive Service Desk attention for software updates. | Basic | Advanced | Advanced | Advanced |
| Unifi Network Equipment Unifi is Pluto Micro's hardware brand of choice for micro-networks. We deploy the minimally required Pluto owned Unifi equipment for some support plans. We also sell Unifi devices for customer who which to own their hardware.Monitoring and maintenance of Unifi networks. | ||||
| Unifi Network Maintenance Monitoring and maintenance of Unifi networks. | $10 | $10 | ||
| Network and printer support Included support for customer owned network printers and customer and Pluto owned network devices. | Tier 2 | Tier 2 | ||
| Business Hours Support | Tiered | Tiered | Tiered | |
| Onsite Visits Per incident charge to visit your place of work. | $65/visit | $65/visit | $65/visit | $65/visit |
| Tier 1 Support Helpdesk, Desktop, Laptop, or Office 365 Support. Included in the Pluto Ultimate and Everything plans. | $94/hr | $72/hr | $72/hr | |
| Tier 2 Support Cloud Application, Network, Server, or Printer Support. Included in the Pluto Ultimate and Everything plans. | $116/hr | $94/hr | $94/hr | |
| Tier 3 Support Advanced Cloud Application, Network, Server, or Printer Support. Included in the Pluto Everything plan. | $138/hr | $116/hr | $116/hr | $116/hr |
| Projects & Additions Planning and execution of projects and additions of computers, software, network equipment, office moves, etc. | Tiered | Tiered | Tiered | Tiered |
| Remote Onboarding We work together via email and phone to onboard your computers and network. | ||||
| Onsite Onboarding We come to your place of business to onboard your computers and network. | 125 one time | 125 one time |
| Pluto Basic $11 Per PC or Mac |
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| Helpdesk Remote Control : Business hours access to Pluto Helpdesk at hourly charges the tiered rates below, addition charges may apply for afterhours service. |
| Anti-Virus :Advanced SentinelOne EDR included |
| Web Filter : Customized web filter, managed by Pluto Micro, filters out malicious and other unwanted website. |
| Computer Software Updates :Basic Basic updates include addition of computers to automated software updates, while Advanced includes proactive Service Desk attention for software updates. |
| Unifi Network Equipment : Unifi is Pluto Micro's hardware brand of choice for micro-networks. We deploy the minimally required Pluto owned Unifi equipment for some support plans. We also sell Unifi devices for customer who which to own their hardware.Monitoring and maintenance of Unifi networks. |
| Unifi Network Maintenance :$10 Monitoring and maintenance of Unifi networks. |
| Network and printer support :Tier 2 Included support for customer owned network printers and customer and Pluto owned network devices. |
| Business Hours Support :Tiered |
| Onsite Visits :$65/visit Per incident charge to visit your place of work. |
| Tier 1 Support :$94/hr Helpdesk, Desktop, Laptop, or Office 365 Support. Included in the Pluto Ultimate and Everything plans. |
| Tier 2 Support :$116/hr Cloud Application, Network, Server, or Printer Support. Included in the Pluto Ultimate and Everything plans. |
| Tier 3 Support :$138/hr Advanced Cloud Application, Network, Server, or Printer Support. Included in the Pluto Everything plan. |
| Projects & Additions :Tiered Planning and execution of projects and additions of computers, software, network equipment, office moves, etc. |
| Remote Onboarding : We work together via email and phone to onboard your computers and network. |
| Onsite Onboarding :$125 one time We come to your place of business to onboard your computers and network. |
| Pluto Protect $28 Per PC or Mac |
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| Cost of Extra Devices :$17 Per person plans all include one device per user in the price, additional laptops and workstations are billed per device. |
| Helpdesk Remote Control : Business hours access to Pluto Helpdesk at hourly charges the tiered rates below, addition charges may apply for afterhours service. |
| Anti-Virus :Advanced SentinelOne EDR included |
| Web Filter : Customized web filter, managed by Pluto Micro, filters out malicious and other unwanted website. |
| Computer Software Updates :Advanced Basic updates include addition of computers to automated software updates, while Advanced includes proactive Service Desk attention for software updates. |
| Unifi Network Equipment : Unifi is Pluto Micro's hardware brand of choice for micro-networks. We deploy the minimally required Pluto owned Unifi equipment for some support plans. We also sell Unifi devices for customer who which to own their hardware.Monitoring and maintenance of Unifi networks. |
| Unifi Network Maintenance :$10 Monitoring and maintenance of Unifi networks. |
| Network and printer support :Tier 2 Included support for customer owned network printers and customer and Pluto owned network devices. |
| Business Hours Support :Tiered |
| Onsite Visits :$65/visit Per incident charge to visit your place of work. |
| Tier 1 Support :$72/hr Helpdesk, Desktop, Laptop, or Office 365 Support. Included in the Pluto Ultimate and Everything plans. |
| Tier 2 Support :$94/hr Cloud Application, Network, Server, or Printer Support. Included in the Pluto Ultimate and Everything plans. |
| Tier 3 Support :$116/hr Advanced Cloud Application, Network, Server, or Printer Support. Included in the Pluto Everything plan. |
| Projects & Additions :Tiered Planning and execution of projects and additions of computers, software, network equipment, office moves, etc. |
| Remote Onboarding : We work together via email and phone to onboard your computers and network. |
| Onsite Onboarding :$125 one time We come to your place of business to onboard your computers and network. |
| Pluto Network $55 Per Person |
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| Cost of Extra Devices :$17 Per person plans all include one device per user in the price, additional laptops and workstations are billed per device. |
| Helpdesk Remote Control : Business hours access to Pluto Helpdesk at hourly charges the tiered rates below, addition charges may apply for afterhours service. |
| Anti-Virus :Advanced SentinelOne EDR included |
| Web Filter : Customized web filter, managed by Pluto Micro, filters out malicious and other unwanted website. |
| Computer Software Updates :Advanced Basic updates include addition of computers to automated software updates, while Advanced includes proactive Service Desk attention for software updates. |
| Unifi Network Equipment : Unifi is Pluto Micro's hardware brand of choice for micro-networks. We deploy the minimally required Pluto owned Unifi equipment for some support plans. We also sell Unifi devices for customer who which to own their hardware.Monitoring and maintenance of Unifi networks. |
| Unifi Network Maintenance : Monitoring and maintenance of Unifi networks. |
| Network and printer support : Included support for customer owned network printers and customer and Pluto owned network devices. |
| Business Hours Support :Tiered |
| Onsite Visits :$65/visit Per incident charge to visit your place of work. |
| Tier 1 Support :$72r Helpdesk, Desktop, Laptop, or Office 365 Support. Included in the Pluto Ultimate and Everything plans. |
| Tier 2 Support :$94/hr Cloud Application, Network, Server, or Printer Support. Included in the Pluto Ultimate and Everything plans. |
| Tier 3 Support :$116/hr Advanced Cloud Application, Network, Server, or Printer Support. Included in the Pluto Everything plan. |
| Projects & Additions :Tiered Planning and execution of projects and additions of computers, software, network equipment, office moves, etc. |
| Remote Onboarding : We work together via email and phone to onboard your computers and network. |
| Onsite Onboarding : We come to your place of business to onboard your computers and network. |
| Pluto Ultimate $110 Per Person |
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| Cost of Extra Devices :$17 Per person plans all include one device per user in the price, additional laptops and workstations are billed per device. |
| Helpdesk Remote Control : Business hours access to Pluto Helpdesk at hourly charges the tiered rates below, addition charges may apply for afterhours service. |
| Anti-Virus :Advanced Bit Defender Antivirus included for Pluto Basic subscribers, all other subscriptions include Sentinel One. |
| Web Filter : Customized web filter, managed by Pluto Micro, filters out malicious and other unwanted website. |
| Computer Software Updates :Advanced Basic updates include addition of computers to automated software updates, while Advanced includes proactive Service Desk attention for software updates. |
| Unifi Network Equipment : Unifi is Pluto Micro's hardware brand of choice for micro-networks. We deploy the minimally required Pluto owned Unifi equipment for some support plans. We also sell Unifi devices for customer who which to own their hardware.Monitoring and maintenance of Unifi networks. |
| Unifi Network Maintenance : Monitoring and maintenance of Unifi networks. |
| Network and printer support : Included support for customer owned network printers and customer and Pluto owned network devices. |
| Business Hours Support : |
| Onsite Visits :$65/visit Per incident charge to visit your place of work. |
| Tier 1 Support : Helpdesk, Desktop, Laptop, or Office 365 Support. Included in the Pluto Ultimate and Everything plans. |
| Tier 2 Support : Cloud Application, Network, Server, or Printer Support. Included in the Pluto Ultimate and Everything plans. |
| Tier 3 Support :$116/hr Advanced Cloud Application, Network, Server, or Printer Support. Included in the Pluto Everything plan. |
| Projects & Additions :Tiered Planning and execution of projects and additions of computers, software, network equipment, office moves, etc. |
| Remote Onboarding : We work together via email and phone to onboard your computers and network. |
| Onsite Onboarding : We come to your place of business to onboard your computers and network. |
After completing your purchase, the Pluto Micro team will connect with you to confirm you have the best plan for your needs.
Pluto Server Plans
- Prices Below are per server per month -
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Description text goes here
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Monitoring and maintenance for physical or virtual servers
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Monitoring and maintenance for physical or virtual servers, plus support requests for existing software included.
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We conduct daily automated backups and proactively monitor their success, ensuring the continuous protection of your critical data. Our dedicated team promptly troubleshoots any recurring failures, guaranteeing the integrity and availability of your information.
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Ensure the security of your valuable data with our dependable NAS backup service. We perform daily automated backups, closely monitoring their success to safeguard your network-attached storage. Our proactive team promptly addresses any recurring issues, providing a seamless solution to keep your NAS data protected and accessible.
Pluto Backup Plans
- Prices below are per user or device per month -
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We safeguard your critical data across leading platforms, including Google Workspace and Microsoft 365. Our automated backup system seamlessly protects emails, documents, and collaborative content, offering peace of mind with robust redundancy and rapid recovery options.
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We offer a simple, cost-effective solution for backing up your essential files and settings. With our automated backups and quick recovery options, you can trust us to keep your data safe
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Ensure the security of your valuable data with our dependable NAS backup service. We perform daily automated backups, closely monitoring their success to safeguard your network-attached storage. Our proactive team promptly addresses any recurring issues, providing a seamless solution to keep your NAS data protected and accessible.
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We conduct daily automated backups and proactively monitor their success, ensuring the continuous protection of your critical data. Our dedicated team promptly troubleshoots any recurring failures, guaranteeing the integrity and availability of your information.
Additional Services
- Price type is noted in each items drop down -
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Flat Monthly Rate
Simplify document sharing with our Scan-to-Email service. Easily scan and send documents directly to email recipients for straightforward communication.
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Flat Monthly Rate
This if for customers of Pluto Basic or Pluto Protect who would like us to manage their Unifi network equipment.
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Per website per month
The monthly price includes basic plugin updates.
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Flat Monthly Rate
This plan is for organizations that only need assistance with their cloud platforms and do not have any computers to support
This plan does not include any of the support time in the monthly rate.
Typically this plan is for the management of either Microsoft 365 or Google Workspace. We can assist with creating new users, resetting passwords, setting up MFA, and much more.
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$5 per user per month
This plan does not include an antivirus because Tech Soup provides BitDefender for free.
